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Prior results do not guarantee a similar outcome.
These Terms of Service (“Agreement”) govern the services provided by Firm for the Culture (“Firm”) to any individual, organization, or representative thereof (“User” or “Client”), unless otherwise superseded by a mutually signed written agreement.
Any such subsequent agreement shall supersede these Terms only with respect to terms explicitly addressed therein. All other provisions of this Agreement will remain in full force and effect and shall continue to govern all aspects of the Firm’s services.
By accessing or using any of our services—including but not limited to scheduling or attending a legal strategy or intake session—the User confirms that they have read, understood, and agreed to be bound by these Terms.
If User is engaging our services on behalf of a business or organization, they represent that they are authorized to bind that entity to this Agreement.
In order to schedule a client intake session or begin client onboarding, the Firm requires a deposit equal to at least forty percent (40%) of the total flat-fee engagement.
This required deposit may initiate the following services prior to the scheduled intake session:
Because these services are delivered in advance of the intake session or client onboarding, the deposit is earned in exchange for value provided. This includes internal resource allocation, use of proprietary intellectual property, and legal preparation specific to your matter.
It is the Firm’s policy that we do not refund or credit:
If the User cancels a scheduled intake session at least fourteen (14) calendar days prior to the session date, the Firm will issue a full refund of the deposit.
If cancellation occurs less than fourteen (14) calendar days prior to the scheduled intake session, no refund will be issued. This policy compensates the Firm for:
Rescheduling:
Rescheduling may be accommodated at the Firm’s discretion, subject to availability. As a default policy, Users are permitted up to two (2) reschedule opportunities. If both are used and the intake or client session is not completed, any monies held in trust shall be considered fully earned and no refund will be issued.
Upon receipt of the deposit, the Firm may deliver a range of proprietary and confidential resources intended to prepare the User for their upcoming intake session and to support strategic legal planning. These may include, but are not limited to:
These materials are the exclusive intellectual property of Firm for the Culture. They are provided to the User under a limited-use license for the sole purpose of supporting their engagement with the Firm. This license grants the User access for personal or internal organizational use only. The User may not reproduce, distribute, publish, adapt, or otherwise use these materials beyond the scope of the engagement without the Firm’s express written consent.
Because these electronic materials are a core part of the services the Firm provides in advance of any intake or client session, and because such materials cannot be retracted or “clawed back” once shared, the deposit or money held in trust is considered earned when these resources are delivered—regardless of whether the intake session occurs or is attended.
This structure reflects the Firm’s effort, expertise, and intellectual investment prior to the session and ensures equitable compensation for value already provided.
Legal outcomes can vary significantly by jurisdiction, examiner, or circumstance. While the Firm will work in good faith to support your matter, no outcome is guaranteed. This applies to trademark applications, copyright registrations, licensing negotiations, or related matters.
Payment for legal services covers professional time, strategy, and intellectual resources—not results.
If you have any questions regarding our terms of service, please email hello@firmfortheculture.com
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